dLocal incident

[ACCESS BANK ] Apparent incident with payment processing in Nigeria

Minor Vendor's status page →

Resolved after 7 hours 41 minutes, affecting Nigeria - Payment Processors, on April 18, 2026.

investigating Apr 19, 2026, 02:57 AM UTC

We are continuing to investigate this issue.

Started
Apr 18, 2026, 11:32 PM UTC
Resolved
Apr 19, 2026, 07:13 AM UTC
Duration
7h 41m
Detected by Pingoru
Apr 18, 2026, 11:32 PM UTC

Affected components

Nigeria - Payment Processors

Update timeline

  1. investigating Apr 18, 2026, 11:32 PM UTC

    We have identified some processing issues with ACCESS BANK , Stanbic IBTC Bank in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Apr 19, 2026, 01:35 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 19, 2026, 02:57 AM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 19, 2026, 07:13 AM UTC

    This incident has been resolved.

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