dLocal incident
[BANCO Mercantil] Apparent incident with payment processing in Mexico
Minor Vendor's status page →
Resolved after 29 minutes, affecting Mexico - Payment Processors, on May 9, 2026.
We have identified some processing issues with BANCO AZTECA and BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Affected components
Mexico - Payment Processors
Update timeline
- investigating May 09, 2026, 06:46 AM UTC
We have identified some processing issues with BANCO AZTECA and BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved May 09, 2026, 07:16 AM UTC
This incident has been resolved.
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