dLocal incident

[PICPAY] Apparent incident with payment processing in Brazil

Resolved after 3 hours 38 minutes, affecting Brazil - Payment Processors, on May 6, 2026.

investigating May 06, 2026, 02:49 PM UTC

We are working on resolving the issue , we will share more updates soon

Started
May 06, 2026, 11:56 AM UTC
Resolved
May 06, 2026, 03:34 PM UTC
Duration
3h 38m
Detected by Pingoru
May 06, 2026, 11:56 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating May 06, 2026, 11:56 AM UTC

    We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating May 06, 2026, 02:49 PM UTC

    We are working on resolving the issue , we will share more updates soon

  3. resolved May 06, 2026, 03:34 PM UTC

    This incident has been resolved.

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