dLocal incident

[PSE ACH] Apparent incident with payment processing in Colombia

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Resolved after 32 minutes, affecting Colombia - Payment Processors, on April 20, 2026.

investigating Apr 20, 2026, 11:56 PM UTC

We have identified some processing issues with PSE ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Apr 20, 2026, 11:56 PM UTC
Resolved
Apr 21, 2026, 12:29 AM UTC
Duration
32m
Detected by Pingoru
Apr 20, 2026, 11:56 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Apr 20, 2026, 11:56 PM UTC

    We have identified some processing issues with PSE ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 21, 2026, 12:29 AM UTC

    This incident has been resolved.

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