dLocal incident

[BANCO BILBAO VIZCAYA ARGENTARIA COLOMBIA S.A. BBVA COLOMBIA] Apparent incident with payment processing in Colombia

Resolved after 48 minutes, affecting Colombia - Payment Processors, on October 20, 2026.

investigating Oct 20, 2026, 04:04 AM UTC

We have identified some processing issues with BANCO BILBAO VIZCAYA ARGENTARIA COLOMBIA S.A. BBVA COLOMBIA in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started: Oct 20, 2026, 04:04 AM UTC
Resolved: Oct 20, 2026, 04:52 AM UTC
Duration: 48m
Detected by Pingoru: Oct 20, 2026, 04:04 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

investigating Oct 20, 2026, 04:04 AM UTC

We have identified some processing issues with BANCO BILBAO VIZCAYA ARGENTARIA COLOMBIA S.A. BBVA COLOMBIA in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Oct 20, 2026, 04:52 AM UTC

This incident has been resolved.

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