dLocal incident

[Getnet- BANCO DE CREDITO E INVERSIONES] Apparent incident with payment processing in Chile

Resolved after 2 hours 10 minutes, affecting Chile - Payment Processors, on October 17, 2026.

investigating Oct 17, 2026, 08:35 AM UTC

We have identified some processing issues with Getnet in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.

Started: Oct 17, 2026, 08:35 AM UTC
Resolved: Oct 17, 2026, 10:45 AM UTC
Duration: 2h 10m
Detected by Pingoru: Oct 17, 2026, 08:35 AM UTC

Affected components

Chile - Payment Processors

Update timeline

investigating Oct 17, 2026, 08:35 AM UTC

We have identified some processing issues with Getnet in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Oct 17, 2026, 10:45 AM UTC

This incident has been resolved.

Your product runs on more than dLocal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.