dLocal incident

[SANTANDER] Apparent incident with payment processing in Brazil

Resolved after 20 minutes, affecting Brazil - Payment Processors, on October 11, 2026.

investigating Oct 11, 2026, 02:28 PM UTC

We have identified some processing issues with SANTANDER in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 11, 2026, 02:28 PM UTC
Resolved
Oct 11, 2026, 02:49 PM UTC
Duration
20m
Detected by Pingoru
Oct 11, 2026, 02:28 PM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Oct 11, 2026, 02:28 PM UTC

    We have identified some processing issues with SANTANDER in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 11, 2026, 02:49 PM UTC

    This incident has been resolved.

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