dLocal incident

[BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE] Apparent incident with payment processing in Mexico

Resolved after 1 hour 7 minutes, affecting Mexico - Payment Processors, on October 10, 2026.

investigating Oct 10, 2026, 11:49 AM UTC

We have identified some processing issues with BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 10, 2026, 11:49 AM UTC
Resolved
Oct 10, 2026, 12:56 PM UTC
Duration
1h 7m
Detected by Pingoru
Oct 10, 2026, 11:49 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Oct 10, 2026, 11:49 AM UTC

    We have identified some processing issues with BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 10, 2026, 12:56 PM UTC

    This incident has been resolved.

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