dLocal incident

[Getnet] Apparent incident with payment processing in Brazil

Resolved after 1 hour 21 minutes, affecting Brazil - Payment Processors, on October 7, 2026.

investigating Oct 07, 2026, 04:48 PM UTC

We have identified some processing issues with Getnet in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Oct 07, 2026, 04:48 PM UTC
Resolved
Oct 07, 2026, 06:09 PM UTC
Duration
1h 21m
Detected by Pingoru
Oct 07, 2026, 04:48 PM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Oct 07, 2026, 04:48 PM UTC

    We have identified some processing issues with Getnet in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 07, 2026, 06:09 PM UTC

    This incident has been resolved.

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