Resolved after 1 hour 57 minutes, affecting Colombia - Payment Processors, on September 25, 2026.
Users are experiencing issues accessing the Nequi app. The Operations team is requesting additional information to investigate the issue.
Affected components
Colombia - Payment Processors
Update timeline
- investigating Sep 25, 2026, 05:13 PM UTC
Users are experiencing issues accessing the Nequi app. The Operations team is requesting additional information to investigate the issue.
- resolved Sep 25, 2026, 07:11 PM UTC
This incident has been resolved.
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