dLocal incident

[Arcus] Apparent incident with payment processing in Mexico

Minor Vendor's status page →

Resolved after 13 minutes, affecting Mexico - Payment Processors, on September 24, 2026.

investigating Sep 24, 2026, 04:44 AM UTC

We have identified some processing issues with Arcus in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Sep 24, 2026, 04:44 AM UTC
Resolved
Sep 24, 2026, 04:58 AM UTC
Duration
13m
Detected by Pingoru
Sep 24, 2026, 04:44 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Sep 24, 2026, 04:44 AM UTC

    We have identified some processing issues with Arcus in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 24, 2026, 04:58 AM UTC

    This incident has been resolved.

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