dLocal incident

[ACH] Apparent incident with payment processing in Colombia

Resolved after 13 minutes, affecting Colombia - Payment Processors, on September 19, 2026.

investigating Sep 19, 2026, 03:15 PM UTC

We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Sep 19, 2026, 03:15 PM UTC
Resolved
Sep 19, 2026, 03:28 PM UTC
Duration
13m
Detected by Pingoru
Sep 19, 2026, 03:15 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Sep 19, 2026, 03:15 PM UTC

    We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 19, 2026, 03:28 PM UTC

    This incident has been resolved.

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