dLocal incident

[Azul] Apparent incident with payment processing in Domincian Republic.

Resolved after 3 hours 38 minutes, affecting Dominican Republic - Payment Processors, on September 18, 2026.

investigating Sep 18, 2026, 05:40 AM UTC

We have identified some processing issues with AZUL in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Sep 18, 2026, 05:40 AM UTC
Resolved
Sep 18, 2026, 09:19 AM UTC
Duration
3h 38m
Detected by Pingoru
Sep 18, 2026, 05:40 AM UTC

Affected components

Dominican Republic - Payment Processors

Update timeline

  1. investigating Sep 18, 2026, 05:40 AM UTC

    We have identified some processing issues with AZUL in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 18, 2026, 09:19 AM UTC

    This incident has been resolved.

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