dLocal incident

PicPay & PICPAY BANK BANCO MULTIPLO S A Apparent incident with payment processing in Brazil

Resolved after 45 minutes, affecting Brazil - Payment Processors, on September 17, 2026.

investigating Sep 17, 2026, 03:25 AM UTC

We have identified some processing issues with PicPay & PICPAY BANK BANCO MULTIPLO S A in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started: Sep 17, 2026, 03:25 AM UTC
Resolved: Sep 17, 2026, 04:10 AM UTC
Duration: 45m
Detected by Pingoru: Sep 17, 2026, 03:25 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

investigating Sep 17, 2026, 03:25 AM UTC

We have identified some processing issues with PicPay & PICPAY BANK BANCO MULTIPLO S A in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Sep 17, 2026, 04:10 AM UTC

This incident has been resolved.

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