dLocal incident

[Paymentsway] Apparent incident with payment processing in Colombia

Resolved after 1 hour 33 minutes, affecting Colombia - Payment Processors, on September 17, 2026.

investigating Sep 17, 2026, 02:44 AM UTC

We are continuing to investigate this issue.

Started
Sep 17, 2026, 02:15 AM UTC
Resolved
Sep 17, 2026, 03:48 AM UTC
Duration
1h 33m
Detected by Pingoru
Sep 17, 2026, 02:15 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Sep 17, 2026, 02:15 AM UTC

    We have identified some processing issues with Paymentsway in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Sep 17, 2026, 02:44 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 17, 2026, 03:48 AM UTC

    This incident has been resolved.

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