dLocal incident

[Pivot] Apparent incident with payment processing in Indonesia

Resolved after 1 hour 2 minutes, affecting Indonesia - Payment Processors, on September 14, 2026.

investigating Sep 14, 2026, 10:48 PM UTC

We have identified some processing issues with Pivot in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.

Started: Sep 14, 2026, 10:48 PM UTC
Resolved: Sep 14, 2026, 11:50 PM UTC
Duration: 1h 2m
Detected by Pingoru: Sep 14, 2026, 10:48 PM UTC

Affected components

Indonesia - Payment Processors

Update timeline

investigating Sep 14, 2026, 10:48 PM UTC

We have identified some processing issues with Pivot in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Sep 14, 2026, 11:50 PM UTC

This incident has been resolved.

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