dLocal incident

[Banco Itau] Apparent incident with payment processing in Brazil

Resolved after 14 minutes, affecting Brazil - Payment Processors, on September 6, 2026.

investigating Sep 06, 2026, 06:24 PM UTC

We have identified some processing issues with Banco Itau in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

Started
Sep 06, 2026, 06:24 PM UTC
Resolved
Sep 06, 2026, 06:39 PM UTC
Duration
14m
Detected by Pingoru
Sep 06, 2026, 06:24 PM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Sep 06, 2026, 06:24 PM UTC

    We have identified some processing issues with Banco Itau in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 06, 2026, 06:39 PM UTC

    This incident has been resolved.

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