dLocal incident

[Evopayments] Apparent incident with payment processing in Mexico

Resolved after 2 hours 49 minutes, affecting Mexico - Payment Processors, on September 3, 2026.

investigating Sep 03, 2026, 05:08 PM UTC

We are continuing to investigate this issue.

Started
Sep 03, 2026, 02:19 PM UTC
Resolved
Sep 03, 2026, 05:09 PM UTC
Duration
2h 49m
Detected by Pingoru
Sep 03, 2026, 02:19 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Sep 03, 2026, 02:19 PM UTC

    We have identified some processing issues with Evopayments in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Sep 03, 2026, 05:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 03, 2026, 05:09 PM UTC

    This incident has been resolved.

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