Resolved after 26 minutes, affecting Analytics and Search and 1 more, on December 10, 2024.
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
Affected components
Update timeline
- investigating Dec 10, 2024, 06:32 AM UTC
The platform is showing slight delays in updating the dashboard as well as analytics. Agents on presence on the dashboard is shown inconsistently. We are investigating the issue and will be updating this page accordingly.
- investigating Dec 10, 2024, 06:39 AM UTC
We are continuing to investigate this issue.
- identified Dec 10, 2024, 06:44 AM UTC
We've identified the problem and are actively working on resolving it. Next update in 15 minutes.
- monitoring Dec 10, 2024, 06:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 10, 2024, 06:59 AM UTC
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
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