Resolved after 9 hours 34 minutes, affecting Dashboard, on April 1, 2025.
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
Affected components
Update timeline
- investigating Apr 01, 2025, 10:42 AM UTC
We are experiencing some inconsistencies with the Real Time Dashboard, specifically with the number of assigned conversations shown. We are investigating the matter.
- investigating Apr 01, 2025, 11:51 AM UTC
We are continuing to investigate this.
- identified Apr 01, 2025, 01:49 PM UTC
Our teams has now identified the issue. We are working on a fix, that will resolve the issue. We will provide more information soon.
- monitoring Apr 01, 2025, 06:02 PM UTC
We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results.
- resolved Apr 01, 2025, 08:17 PM UTC
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
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