Dixa incident
Feature Flag Service Degraded – Default Access Behaviour in Effect
Resolved after 4 hours, affecting Agent Interface and Analytics and 1 more, on May 27, 2025.
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
Affected components
Update timeline
- investigating May 27, 2025, 02:09 PM UTC
One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.
- identified May 27, 2025, 02:29 PM UTC
We’re still receiving updates from our provider and monitoring the situation. This issue likely doesn’t affect all customers, as some default flag values may match their previous configurations. We’ll provide further updates as we learn more.
- monitoring May 27, 2025, 02:47 PM UTC
We are happy to inform that our provider has deployed a fix for the issue. We will continue to monitor the results.
- resolved May 27, 2025, 06:09 PM UTC
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
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