Dixa incident

Intermittent errors for specific search queries

Resolved after 3 hours 44 minutes, affecting Search, on May 31, 2025.

resolved May 31, 2025, 05:13 PM UTC

All known issues to this incident have been resolved. We thank you for your patience and cooperation.

Started
May 31, 2025, 01:28 PM UTC
Resolved
May 31, 2025, 05:13 PM UTC
Duration
3h 44m
Detected by Pingoru
May 31, 2025, 01:28 PM UTC

Affected components

Search

Update timeline

  1. investigating May 31, 2025, 01:28 PM UTC

    We have received reports of instability in the platform. We are investigating the issue. Updates will follow

  2. investigating May 31, 2025, 01:33 PM UTC

    We are experiencing some difficulties with Search functionality, for searching in conversations. We are investigating the matter.

  3. investigating May 31, 2025, 03:35 PM UTC

    We are continuing to investigate this.

  4. monitoring May 31, 2025, 03:38 PM UTC

    We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results.

  5. resolved May 31, 2025, 05:13 PM UTC

    All known issues to this incident have been resolved. We thank you for your patience and cooperation.

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