Disqus incident

Degraded API performance after Maintenance period

Resolved after 1 day, affecting API, on December 8, 2020.

investigating Dec 08, 2020, 07:43 PM UTC

We have been experiencing issues with our Recommendations unit following our scheduled maintenance, which has caused intermittent API issues. The embed issues following the maintenance period should be largely resolved, but there are still intermittent issues with login, as this functionality uses the API. We are currently investigating the issues and working to formulate the necessary fixes.

Started
Dec 08, 2020, 07:43 PM UTC
Resolved
Dec 09, 2020, 08:03 PM UTC
Duration
1d
Detected by Pingoru
Dec 08, 2020, 07:43 PM UTC

Affected components

API

Update timeline

  1. investigating Dec 08, 2020, 07:43 PM UTC

    We have been experiencing issues with our Recommendations unit following our scheduled maintenance, which has caused intermittent API issues. The embed issues following the maintenance period should be largely resolved, but there are still intermittent issues with login, as this functionality uses the API. We are currently investigating the issues and working to formulate the necessary fixes.

  2. resolved Dec 09, 2020, 08:03 PM UTC

    A fix has been implemented, and the issues should now be resolved.

Your product runs on more than Disqus

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →