Resolved after 1 hour 23 minutes, affecting R Servers and R Servers, on July 31, 2025.
We’ve deployed a fix and are currently monitoring to ensure R Server access is fully restored. We will provide another update once stability is confirmed.
Affected components
Update timeline
- investigating Jul 31, 2025, 03:59 AM UTC
We are currently investigating this issue.
- investigating Jul 31, 2025, 04:00 AM UTC
We are continuing to investigate this issue.
- identified Jul 31, 2025, 04:03 AM UTC
We have identified that the unauthorized errors affecting R Server requests are likely caused by an issue with our authorization function. Our team is actively investigating to determine the specific endpoint impacted. We will provide further updates as soon as more information becomes available.
- identified Jul 31, 2025, 04:04 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 31, 2025, 04:30 AM UTC
We have rolled back the recent R Server promotion in an effort to restore access for users while we continue to investigate the root cause.
- monitoring Jul 31, 2025, 04:46 AM UTC
We’ve deployed a fix and are currently monitoring to ensure R Server access is fully restored. We will provide another update once stability is confirmed.
- resolved Jul 31, 2025, 05:23 AM UTC
This incident has been resolved.
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