Displayr incident
Documents fail to open when ZIP files are used as data sets
Resolved after 1 hour 3 minutes, affecting app.displayr.com and australiaeast.displayr.com and 1 more, on August 5, 2025.
The issue has been successfully resolved. All systems are functioning as expected. Thank you for your patience and support throughout the process.
Affected components
Update timeline
- investigating Aug 05, 2025, 09:37 AM UTC
The team is actively working to resolve the issue where documents fail to open when ZIP files are used as data sets. We appreciate your patience and will share further updates as progress is made.
- identified Aug 05, 2025, 09:44 AM UTC
The issue has been identified and a fix is currently being implemented. We’ll share more details once the resolution is confirmed.
- resolved Aug 05, 2025, 10:40 AM UTC
The issue has been successfully resolved. All systems are functioning as expected. Thank you for your patience and support throughout the process.
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