Resolved after 4 hours 11 minutes, affecting AI Servers, on October 1, 2025.
A fix is underway. We've found the impact to be limited for most users, but for a small number of users there will be a noticable impact on the reliability of AI features.
Affected components
Update timeline
- identified Oct 01, 2025, 07:49 AM UTC
We are currently investigating an issue where some of our AI traffic is being flagged by Google as bot traffic. This is causing a small percentage of requests to be rejected. First known occurrence Monday, 6:30pm (AEST) Impact: A limited number of customers may experience rejected requests. Next steps: Our engineering team is actively investigating paths forward. We will provide updates here as we learn more.\
- identified Oct 01, 2025, 10:52 AM UTC
A fix is underway. We've found the impact to be limited for most users, but for a small number of users there will be a noticable impact on the reliability of AI features.
- resolved Oct 01, 2025, 12:01 PM UTC
This incident has now been resolved.
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