Resolved after 1 hour 27 minutes, affecting API, on August 4, 2026.
We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.
Affected components
Update timeline
- identified Aug 04, 2026, 06:49 PM UTC
We are currently investigating an issue that is impacting users' ability to send direct messages.
- identified Aug 04, 2026, 06:50 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 04, 2026, 07:36 PM UTC
We are actively working toward system recovery and will post another update in 10 minutes.
- monitoring Aug 04, 2026, 07:53 PM UTC
We have a fix in place are seeing recovery, although some users may still be seeing impact.
- monitoring Aug 04, 2026, 07:59 PM UTC
We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.
- resolved Aug 04, 2026, 08:17 PM UTC
This incident has been resolved.
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