Diligent incident
BoardEffect - Users Are Unexpectedly Being Logged Out in the US region
Critical Vendor's status page →
Resolved after 1 hour 32 minutes, affecting BoardEffect (North America - US), on October 9, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
BoardEffect (North America - US)
Update timeline
- investigating Oct 09, 2025, 12:48 PM UTC
Some users are experiencing unexpected logouts while using BoardEffect in the US region. We are currently investigating. Thank you for your understanding and patience!
- identified Oct 09, 2025, 02:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 09, 2025, 02:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2025, 02:20 PM UTC
This incident has been resolved.
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