Diligent incident
Diligent One Platform - Multiple Products Are Inaccessible
Critical Vendor's status page →
Resolved after 3 hours 8 minutes, affecting Launchpad (North America - US) and Entities (North America - US), on October 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Launchpad (North America - US)Entities (North America - US)
Update timeline
- investigating Oct 20, 2025, 08:11 AM UTC
Several products are currently unavailable due to an issue with one of our third-party providers. Our engineering team is actively working with their team to investigate and resolve the problem as quickly as possible. Thank you for your understanding and patience!
- identified Oct 20, 2025, 09:11 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2025, 10:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 11:19 AM UTC
This incident has been resolved.
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