Diligent incident
Messenger – Web Portal Access Issues In AUS Region
Critical Vendor's status page →
Resolved after 2 hours 35 minutes, affecting Messenger (Asia Pacific - Australia), on November 11, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Messenger (Asia Pacific - Australia)
Update timeline
- investigating Nov 11, 2025, 03:28 AM UTC
Messenger access issues detected on the Web Portal. Mobile app remains accessible, though users report problems sending messages.
- identified Nov 11, 2025, 04:55 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 11, 2025, 04:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 11, 2025, 06:03 AM UTC
This incident has been resolved.
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