Diligent incident

Entities - Site is inaccessible in CA region

Resolved after 38 minutes, affecting Entities (North America - Canada), on November 18, 2025.

monitoring Nov 18, 2025, 03:26 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 18, 2025, 02:56 PM UTC
Resolved
Nov 18, 2025, 03:35 PM UTC
Duration
38m
Detected by Pingoru
Nov 18, 2025, 02:56 PM UTC

Affected components

Entities (North America - Canada)

Update timeline

  1. investigating Nov 18, 2025, 02:56 PM UTC

    Site is inaccessible in CA region. We are currently investigating. Thank you for your understanding and patience!

  2. identified Nov 18, 2025, 03:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 18, 2025, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 03:35 PM UTC

    This incident has been resolved.

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