Diligent incident
BoardDocs - Users are experiencing service degradation in the US region
Critical Vendor's status page →
Resolved after 1 hour 56 minutes, affecting BoardDocs (North America - US), on January 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
BoardDocs (North America - US)
Update timeline
- investigating Jan 12, 2026, 03:33 PM UTC
Users are experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience!
- identified Jan 12, 2026, 04:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 12, 2026, 05:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 12, 2026, 05:30 PM UTC
This incident has been resolved.
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