Diligent incident
iCompass - Email Notifications Are Not Being Delivered In The CA Region
Major Vendor's status page →
Resolved after 2 hours 38 minutes, affecting iCompass (North America - Canada), on February 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
iCompass (North America - Canada)
Update timeline
- investigating Feb 06, 2026, 09:50 PM UTC
Email notifications are not being delivered in North America - Canada region. We are currently investigating. Thank you for your understanding and patience!
- identified Feb 06, 2026, 10:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 06, 2026, 10:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 07, 2026, 12:29 AM UTC
This incident has been resolved.
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