Block Storage Volume Performance

Update timeline

1. investigating May 20, 2026, 01:05 AM UTC

   Our Engineering team is currently investigating an ongoing infrastructure issue in the NYC3 region affecting Block Storage Volumes at the storage layer. Users may experience degraded write performance and intermittent impact to services dependent on the affected storage infrastructure. We apologize for the inconvenience and will continue to provide updates as more information becomes available.

2. monitoring May 20, 2026, 02:19 AM UTC

   Our Engineering team has implemented mitigation measures for the infrastructure issue affecting Block Storage Volumes in the NYC3 region. The team is monitoring the situation, and we will share another update once the issue is fully resolved

3. resolved May 20, 2026, 05:13 AM UTC

   From 00:00 UTC to 05:15 UTC, users may have experienced degraded write performance and intermittent impacts to workloads dependent on Block Storage Volumes in the NYC3 region. Our Engineering team has confirmed that the underlying infrastructure issue affecting Block Storage Volumes at the storage layer has been fully resolved, and services are now operating normally. If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.