DigitalOcean incident

API and Cloud Requests

Resolved after 2 hours 47 minutes, affecting API and Cloud Control Panel, on December 18, 2025.

resolved Dec 18, 2025, 09:34 PM UTC

Our Engineering team has confirmed full resolution of the issue. Users should no longer experience errors when making requests to the Cloud Control Panel or API. If you experience any further problems or have any questions, please open a support ticket within your account.

Started
Dec 18, 2025, 06:46 PM UTC
Resolved
Dec 18, 2025, 09:34 PM UTC
Duration
2h 47m
Detected by Pingoru
Dec 18, 2025, 06:46 PM UTC

Affected components

APICloud Control Panel

Update timeline

  1. investigating Dec 18, 2025, 06:46 PM UTC

    As of 17:47 UTC, our Engineering team is investigating reports of intermittent 504 errors when making requests to api.digitalocean.com and cloud.digitalocean.com. Users may experience sporadic errors, resulting in a 504 response code, when attempting to interact with our API or Cloud services. At this point, the issue appears to be intermittent, and not all requests are being affected. We apologize for the inconvenience and will share an update once we have more information.

  2. resolved Dec 18, 2025, 09:34 PM UTC

    Our Engineering team has confirmed full resolution of the issue. Users should no longer experience errors when making requests to the Cloud Control Panel or API. If you experience any further problems or have any questions, please open a support ticket within your account.

Your product runs on more than DigitalOcean

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →