Newly Created Managed Kubernetes Nodes

Update timeline

1. investigating Mar 13, 2026, 11:26 AM UTC

   Our Engineering team is investigating an issue impacting newly provisioned Managed Kubernetes nodes. During this time, new nodes may experience DNS timeouts, which could temporarily affect cluster services. We apologize for the inconvenience and will share an update once we have more information.

2. identified Mar 13, 2026, 12:32 PM UTC

   Our Engineering team is investigating an issue impacting newly provisioned Managed Kubernetes nodes. During this time, Only customers who run a NAT Gateway in their VPC and a VPC-native clusters are affected and may experience DNS timeouts. We apologize for the inconvenience and will share an update once we have more information.

3. monitoring Mar 13, 2026, 01:55 PM UTC

   Our Engineering team has implemented a fix to address the issue causing DNS timeouts for newly provisioned Managed Kubernetes nodes. Further investigation has confirmed that this issue primarily affected customers utilizing a NAT Gateway within their VPC and running a VPC-native cluster. We are actively monitoring the situation to ensure overall stability. We appreciate your patience and will provide a further update once the issue is fully confirmed to be resolved.

4. resolved Mar 13, 2026, 04:35 PM UTC

   Our Engineering team has confirmed the resolution of the issue impacting DNS timeouts for newly provisioned Managed Kubernetes nodes. At this time all cluster services should now be functioning normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.