DigitalOcean incident

Degraded performance with BYOK Anthropic models

Resolved after 36 minutes, affecting Agent Runtime, on March 15, 2026.

resolved Mar 15, 2026, 03:31 AM UTC

The issue is now resolved, all Anthropic BYOK models in Gradient AI should work normally. Contact support if issues persist.

Started
Mar 15, 2026, 02:55 AM UTC
Resolved
Mar 15, 2026, 03:31 AM UTC
Duration
36m
Detected by Pingoru
Mar 15, 2026, 02:55 AM UTC

Affected components

Agent Runtime

Update timeline

  1. investigating Mar 15, 2026, 02:55 AM UTC

    Our Engineering team is investigating an issue related to all Gradient AI agents and serverless inference that require BYOK Anthropic modles. Impacted users may experience degraded performance. We will provide an update as soon as possible

  2. resolved Mar 15, 2026, 03:31 AM UTC

    The issue is now resolved, all Anthropic BYOK models in Gradient AI should work normally. Contact support if issues persist.

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