Resolved after 1 hour 48 minutes, affecting Agent Runtime, on April 15, 2026.
From 23:20 UTC to 02:00 UTC, users may have experienced elevated error rates due to service instability, which resulted in intermittent HTTP 500 errors and terminated connections. Our Engineering team has confirmed full resolution of the issue, and all systems are now operating normally. If you continue to experience any issues, please open a ticket with our support team. We apologize for any inconvenience caused.
Affected components
Update timeline
- investigating Apr 15, 2026, 01:07 AM UTC
Our Engineering team is investigating an issue causing elevated error rates due to service instability and terminating open connections which causes some 500s. Some requests may fail while we work to resolve it. We apologize for the inconvenience and will share an update once we have more information.
- monitoring Apr 15, 2026, 02:24 AM UTC
Our Engineering team has implemented a fix for the issue causing elevated error rates due to service instability. We are currently monitoring the situation to ensure stability and confirm that error rates, including HTTP 500 responses, have returned to normal levels. We will provide a further update once we confirm the issue is fully resolved.
- resolved Apr 15, 2026, 02:56 AM UTC
From 23:20 UTC to 02:00 UTC, users may have experienced elevated error rates due to service instability, which resulted in intermittent HTTP 500 errors and terminated connections. Our Engineering team has confirmed full resolution of the issue, and all systems are now operating normally. If you continue to experience any issues, please open a ticket with our support team. We apologize for any inconvenience caused.
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