Digital Pharmacist incident
Patients Unable to Create Accounts or Reset Passwords
Notice Vendor's status page →
Resolved after 19 hours 3 minutes, affecting Mobile App Services and Inbox / Messaging and 1 more, on April 27, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Mobile App ServicesInbox / MessagingRefill Processing
Update timeline
- investigating Apr 27, 2026, 07:28 PM UTC
We are currently investigating this issue.
- identified Apr 28, 2026, 01:44 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 28, 2026, 02:32 PM UTC
This incident has been resolved.
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