Resolved after 35 minutes, on July 21, 2026.
Between 19:38 and 20:13 UTC on July 21, 2026, some requests to our Admin API and REST API returned 5xx errors, and the Didomi Console was intermittently unavailable. The cause was a short-lived spike in traffic from a single integration that temporarily saturated shared capacity. Our real-time Consents API continued to operate normally throughout. Traffic returned to normal levels and all services fully recovered by 20:13 UTC. No customer configuration or consent data was affected.
Update timeline
- resolved Jul 28, 2026, 09:36 AM UTC
Between 19:38 and 20:13 UTC on July 21, 2026, some requests to our Admin API and REST API returned 5xx errors, and the Didomi Console was intermittently unavailable. The cause was a short-lived spike in traffic from a single integration that temporarily saturated shared capacity. Our real-time Consents API continued to operate normally throughout. Traffic returned to normal levels and all services fully recovered by 20:13 UTC. No customer configuration or consent data was affected.
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