Didomi incident

Elevated API response time

Resolved after 46 minutes, affecting Consents APIs and Platform API, on September 23, 2025.

monitoring Sep 23, 2025, 07:30 PM UTC

The latency is back to normal. We are monitoring the situation.

Started
Sep 23, 2025, 07:25 PM UTC
Resolved
Sep 23, 2025, 08:12 PM UTC
Duration
46m
Detected by Pingoru
Sep 23, 2025, 07:25 PM UTC

Affected components

Consents APIsPlatform API

Update timeline

  1. investigating Sep 23, 2025, 07:25 PM UTC

    We are seeing elevated API response time since ~6:15pm UTC. We are currently investigating the source of the issue.

  2. monitoring Sep 23, 2025, 07:30 PM UTC

    The latency is back to normal. We are monitoring the situation.

  3. resolved Sep 23, 2025, 08:12 PM UTC

    This incident has been resolved. Response times are normal.

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