Resolved after 1 hour 21 minutes, on October 7, 2025.
On October 7th, we experienced a partial outage in our analytics and consent storage pipeline between approximately 8:50 and 9:51 UTC. This issue resulted in a failure to store a portion of events, including a very limited number consent.given events, sent from our SDKs during this window. This incident did not affect the behavior of the consent notice on client websites or applications. The SDK continued to function normally, but the backend service failed to record the events. The underlying infrastructure issue was identified and a fix was fully deployed. As of 9:51 UTC, normal event collection was restored, and all systems are fully operational.
Update timeline
- resolved Oct 30, 2025, 12:49 PM UTC
On October 7th, we experienced a partial outage in our analytics and consent storage pipeline between approximately 8:50 and 9:51 UTC. This issue resulted in a failure to store a portion of events, including a very limited number consent.given events, sent from our SDKs during this window. This incident did not affect the behavior of the consent notice on client websites or applications. The SDK continued to function normally, but the backend service failed to record the events. The underlying infrastructure issue was identified and a fix was fully deployed. As of 9:51 UTC, normal event collection was restored, and all systems are fully operational.
Your product runs on more than Didomi
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services