Dickson incident

DicksonOne

Resolved after 1 hour 25 minutes, affecting DicksonOne Web Application and DicksonOne Device Communication and 1 more, on July 20, 2026.

identified Jul 20, 2026, 05:29 PM UTC

We are experiencing delays in alert delivery. Our team has identified the issue and is actively working to resolve it.

Started
Jul 20, 2026, 04:51 PM UTC
Resolved
Jul 20, 2026, 06:17 PM UTC
Duration
1h 25m
Detected by Pingoru
Jul 20, 2026, 04:51 PM UTC

Affected components

DicksonOne Web ApplicationDicksonOne Device CommunicationDicksonOne Device Communication (DicksonOne Device Communication — United States)DicksonOne Device Communication (DicksonOne Device Communication — Europe)

Update timeline

  1. investigating Jul 20, 2026, 04:51 PM UTC

    We are currently investigating an issue affecting parts of the platform. Our engineering team has been alerted and is actively working to identify the root cause.

  2. identified Jul 20, 2026, 05:29 PM UTC

    We are experiencing delays in alert delivery. Our team has identified the issue and is actively working to resolve it.

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