DFDS IT incident

Grafana Cloud - Missing metrics

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Resolved after 3 hours 25 minutes, on December 1, 2025.

resolved Dec 01, 2025, 01:50 PM UTC

In an attempt to optimise costs for metrics we accidentally ended up not gathering metrics for quite a significant amount of services for a few hours (11:15 CET till 14:40 CET) due to a bug that was triggered by our change. Apologies.

Started
Dec 01, 2025, 10:15 AM UTC
Resolved
Dec 01, 2025, 01:40 PM UTC
Duration
3h 25m
Detected by Pingoru
Dec 01, 2025, 10:15 AM UTC

Update timeline

  1. resolved Dec 01, 2025, 01:50 PM UTC

    In an attempt to optimise costs for metrics we accidentally ended up not gathering metrics for quite a significant amount of services for a few hours (11:15 CET till 14:40 CET) due to a bug that was triggered by our change. Apologies.

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