DFDS IT incident
Capabilities created since the 19th of May not receiving emails from third-party vendors
Resolved after 32 days 23 hours, affecting Capability provisioning and AAD-AWS-Sync, on June 12, 2026.
Due to removal of permissions for Exchange Online, we are currently not able to create distribution groups and email aliases. The effects of this is that Capabilities created after that point are unable to receive emails from AWS and other third-party providers. We're awaiting details from the team managing Exchange Online as to why this is now broken..
Affected components
Update timeline
- identified Jun 12, 2026, 12:21 PM UTC
Due to removal of permissions for Exchange Online, we are currently not able to create distribution groups and email aliases. The effects of this is that Capabilities created after that point are unable to receive emails from AWS and other third-party providers. We're awaiting details from the team managing Exchange Online as to why this is now broken..
- resolved Jul 15, 2026, 11:28 AM UTC
Resolved for now.
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