DevRev Outage History
DevRev is up right nowPingoru has recorded 71 incidents for DevRev: 71 in the last 12 months and 36 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 250 of 720 (35%) |
| May 2026 | 4 | 17 of 744 (2%) |
| June 2026 | 6 | 17 of 720 (2%) |
| July 2026 | 4 | 59 of 744 (8%) |
| August 2026 | 11 | 29 of 744 (4%) |
| September 2026 | 16 | 69 of 720 (10%) |
| October 2026 | 8 | 44 of 574 (8%) |
Incidents, newest first
Major August 27, 2026 Application down — users unable to connect 36m section-114184 (Computer), section-275201 (Application (app.devrev.ai)), section-275201 (Authentication (auth.devrev.ai)), section-275201 (Computer) and 9 more
Started Aug 27, 2026, 10:35 AM UTC· resolved Aug 27, 2026, 11:11 AM UTC
- investigating Aug 27, 2026, 10:35 AM UTC
We're aware some users are currently unable to connect to the application, and we're sorry for the disruption. Our team is actively investigating and working to restore full access as quickly as possible. We'll share updates as we learn more. Thank you for your patience.
- resolved Aug 27, 2026, 11:11 AM UTC
This incident is now resolved. After a period of monitoring, login and connectivity are fully stable and operating normally. The issue was caused by a problem with a third-party authentication provider, which has since been fully restored. We apologize for the inconvenience this may have caused and thank you for your patience throughout.
Minor August 24, 2026 WhatsApp integration is facing downtime 2h 30m section-114184 (Workflows and Automations), section-275201 (Workflows and Automations), section-114184 (Workflows and Automations), section-275201 (Workflows and Automations) and 1 more
Started Aug 24, 2026, 03:13 PM UTC· resolved Aug 24, 2026, 05:43 PM UTC
- investigating Aug 24, 2026, 03:13 PM UTC
We are currently experiencing an issue affecting service agents in the U03GLHB5R40 environment. Our team is actively working to resolve the problem and restore normal service. We will provide updates as soon as more information becomes available.
- resolved Aug 24, 2026, 05:43 PM UTC
We are pleased to inform you that the issue impacting the WhatsApp integration has been resolved. We apologize for the disruption and thank you for your patience.
Minor August 21, 2026 Downtime in PluG service 45m section-275201 (Plug Platform), section-114184 (PLuG Platform), section-275201 (Plug Platform), section-356373 (Plug Platform)
Started Aug 21, 2026, 02:01 PM UTC· resolved Aug 21, 2026, 02:46 PM UTC
- investigating Aug 21, 2026, 02:01 PM UTC
We are currently experiencing a temporary disruption affecting PluG. We appreciate your patience and will provide updates as soon as possible.
- resolved Aug 21, 2026, 02:46 PM UTC
We are pleased to inform you that the recent issue affecting all regions has been fully resolved. \ Our team has taken the necessary steps to restore stability and ensure smooth operation moving forward. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable, and we are committed to providing you with reliable support. If you experience any further issues, please do not hesitate to contact us.
Minor August 19, 2026 Async processes experiencing delays 7h 30m section-114184 (Timeline), section-275201 (Application (app.devrev.ai)), section-275201 (Timeline), section-114184 (Workflows and Automations) and 10 more
Started Aug 19, 2026, 04:42 AM UTC· resolved Aug 19, 2026, 12:13 PM UTC
- investigating Aug 19, 2026, 04:42 AM UTC
We are currently experiencing a temporary increase in latency in async processes like webhooks, notifications, etc.
- resolved Aug 19, 2026, 12:13 PM UTC
We are pleased to inform you that the backlog has been drained and all async workloads are back to normal
Major August 14, 2026 DevRev App is down 29m section-114184 (API (api.devrev.ai)), section-114184 (Timeline), section-114184 (Computer), section-266987 (Search) and 56 more
Started Aug 14, 2026, 07:12 AM UTC· resolved Aug 14, 2026, 07:41 AM UTC
- investigating Aug 14, 2026, 07:12 AM UTC
We are currently experiencing an issue with a service degradation on our side causing the DevRev app to go down. Our team is actively working to resolve the problem and restore normal service. We appreciate your patience and will provide updates as soon as more information is available.
- resolved Aug 14, 2026, 07:41 AM UTC
We are pleased to inform you that the issue has been fully resolved. The problem was related to a technical glitch that has now been addressed by our team. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the services are now stable and functioning as expected. If you experience any further issues or have questions, please do not hesitate to reach out to our support team. Thank you for your continued trust.
Minor August 10, 2026 Increased latencies for AP-South Region 4h 59m section-275201 (Application (app.devrev.ai)), section-114184 (Application (app.devrev.ai)), section-275201 (Application (app.devrev.ai)), section-356373 (Application (app.devrev.ai))
Started Aug 10, 2026, 10:31 AM UTC· resolved Aug 10, 2026, 03:31 PM UTC
- investigating Aug 10, 2026, 10:31 AM UTC
We are currently experiencing increased latencies in the AP-South region, causing delays with email deliveries and may also be affecting some application performance. Our team is actively working to resolve the issue and restore normal service. We appreciate your patience and will provide updates as soon as possible.
- resolved Aug 10, 2026, 03:31 PM UTC
We are pleased to inform you that the recent email delivery issue affecting AP-South has been successfully resolved. The delays and slow application performance you experienced have been addressed, and our services are now stable. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, we are committed to maintaining reliable service moving forward. If you continue to experience any issues, please do not hesitate to contact our support team.
Major August 3, 2026 Computer unavailable on web and mobile 1h section-114184 (Computer), section-275201 (Computer), section-114184 (Computer), section-275201 (Computer) and 1 more
Started Aug 03, 2026, 07:04 PM UTC· resolved Aug 03, 2026, 08:05 PM UTC
- investigating Aug 03, 2026, 07:04 PM UTC
Some users are unable to access Computer on the web and mobile apps and may see a "Something went wrong" error. The desktop app is unaffected and can be used as a workaround. We've identified the cause and are deploying a fix.
- resolved Aug 03, 2026, 08:05 PM UTC
We are pleased to inform you that the issue has been resolved. Access to Computer on web and mobile apps is fully restored, and all services are operating normally. We apologize for the disruption and thank you for your patience.
Minor August 3, 2026 Elevated Latency in the ap-south-1 Region 5h 43m section-275201 (Application (app.devrev.ai)), section-114184 (Application (app.devrev.ai)), section-275201 (Application (app.devrev.ai)), section-356373 (Application (app.devrev.ai))
Started Aug 03, 2026, 07:50 AM UTC· resolved Aug 03, 2026, 01:34 PM UTC
- investigating Aug 03, 2026, 07:50 AM UTC
We are currently observing elevated latency in the ap-south-1 region, which may result in slower response times or intermittent delays across some services and features. Our team is actively investigating the issue and working to mitigate the impact. We will provide updates as more information becomes available.
- resolved Aug 03, 2026, 01:34 PM UTC
We are pleased to inform you that the recent latency issues have been resolved. We sincerely apologise for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are now stable and functioning as intended. If you experience any further issues or have questions, please do not hesitate to contact our support team. Thank you for your continued trust.
Major August 2, 2026 App is experiencing an outage in the ap-south-1 region 1h 46m section-275201 (Application (app.devrev.ai)), section-114184 (Application (app.devrev.ai)), section-275201 (Application (app.devrev.ai)), section-356373 (Application (app.devrev.ai))
Started Aug 02, 2026, 06:18 AM UTC· resolved Aug 02, 2026, 08:04 AM UTC
- investigating Aug 02, 2026, 06:18 AM UTC
We are investigating a service disruption affecting customers in our ap-south-1 region. Users in this region may experience errors or be unable to access the application. Our team has identified the cause and is actively working on a fix. We will share updates as recovery progresses and apologize for the disruption.
- resolved Aug 02, 2026, 08:04 AM UTC
We are pleased to inform you that the recent outage affecting the ap-south-1 region, has been fully resolved. We sincerely apologise for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are now stable and functioning as expected.
Minor July 28, 2026 Some tickets missing from d... 2d 7h section-275201 (Application (app.devrev.ai))
Started Jul 28, 2026, 06:42 AM UTC· resolved Jul 30, 2026, 01:50 PM UTC
No vendor updates were posted for this incident.
Minor July 24, 2026 Delays in automated workflo... 1h 59m section-275201 (API (api.devrev.ai)), section-275201 (Timeline), section-275201 (Workflows and Automations)
Started Jul 24, 2026, 10:33 AM UTC· resolved Jul 24, 2026, 12:32 PM UTC
- investigating Jul 24, 2026, 10:33 AM UTC
We've identified that delays are being caused by processing lag in our event pipeline, which is impacting automated workflows, timeline events (updates on tickets/issues), SLAs, and snap-ins. Some webhook callbacks may also be delayed. Workflows and events are still processing, but you may continue to see delays until recovery completes. We'll post the next update shortly.
Minor July 15, 2026 Issues with multiple DevRev... 1h 8m section-275201 (API (api.devrev.ai))
Started Jul 15, 2026, 11:55 PM UTC· resolved Jul 16, 2026, 01:03 AM UTC
No vendor updates were posted for this incident.
Minor July 10, 2026 Intermittent application un... 50m section-275201 (Application (app.devrev.ai)), section-275201 (Authentication (auth.devrev.ai)), section-275201 (Computer)
Started Jul 10, 2026, 10:04 AM UTC· resolved Jul 10, 2026, 10:55 AM UTC
No vendor updates were posted for this incident.
Minor June 25, 2026 Issue Loading Your Views 1h 21m section-275201 (Vistas)
Started Jun 25, 2026, 03:59 PM UTC· resolved Jun 25, 2026, 05:21 PM UTC
No vendor updates were posted for this incident.
Minor June 25, 2026 Issue Accessing the DevRev App 8h 20m section-275201 (Application (app.devrev.ai))
Started Jun 25, 2026, 01:56 PM UTC· resolved Jun 25, 2026, 10:16 PM UTC
- investigating Jun 25, 2026, 01:56 PM UTC
We are currently experiencing a temporary issue that may prevent some users from accessing the DevRev app. The issue is related to a third-party provider and is primarily affecting users accessing from the South India region. Our team is actively working with the provider to resolve the problem and restore normal service. We appreciate your patience and will provide updates as soon as possible.
Minor June 18, 2026 Delays in record updates an... 4h 35m section-275201 (Application (app.devrev.ai))
Started Jun 18, 2026, 07:56 AM UTC· resolved Jun 18, 2026, 12:32 PM UTC
No vendor updates were posted for this incident.
Minor June 8, 2026 AI Surface Response Issue 28m section-275201 (Application (app.devrev.ai))
Started Jun 08, 2026, 07:28 AM UTC· resolved Jun 08, 2026, 07:57 AM UTC
No vendor updates were posted for this incident.
Minor June 6, 2026 Chat Service Not Available ... 1h 49m section-114184 (Website (devrev.ai)), section-275201 (Application (app.devrev.ai)), section-275201 (API (api.devrev.ai)), section-275201 (Plug Platform) and 1 more
Started Jun 06, 2026, 05:31 PM UTC· resolved Jun 06, 2026, 07:21 PM UTC
- investigating Jun 06, 2026, 05:31 PM UTC
We were experiencing an issue with the chat feature in demo environments, which may prevent access for some users. Our team is actively working to resolve this and will provide updates as soon as possible. We appreciate your patience and understanding.
Minor June 5, 2026 Internal Service Temporaril... 1h 42m section-275201 (Application (app.devrev.ai)), section-275201 (Plug Platform), section-275201 (Conversation and Ticket Management)
Started Jun 05, 2026, 08:38 AM UTC· resolved Jun 05, 2026, 10:20 AM UTC
- investigating Jun 05, 2026, 08:38 AM UTC
We are currently experiencing some delays with our internal service. Our team is actively working to resolve the issue and restore normal service. We appreciate your patience and will provide updates as soon as possible.
Minor May 21, 2026 Issue with Email Integratio... 1h 27m section-275201 (Application (app.devrev.ai))
Started May 21, 2026, 07:30 PM UTC· resolved May 21, 2026, 08:57 PM UTC
No vendor updates were posted for this incident.
Minor May 14, 2026 Delayed notifications and w... 1h 49m section-275201 (Conversation and Ticket Management), section-275201 (Issue Management)
Started May 14, 2026, 01:16 PM UTC· resolved May 14, 2026, 03:05 PM UTC
No vendor updates were posted for this incident.
Minor May 5, 2026 Issue with Events being del... 6h 13m section-275201 (Conversation and Ticket Management)
Started May 05, 2026, 07:13 AM UTC· resolved May 05, 2026, 01:26 PM UTC
No vendor updates were posted for this incident.
Minor April 27, 2026 [Retroactive] Timeline Even... 3h 55m section-275201 (Timeline)
Started Apr 27, 2026, 12:54 PM UTC· resolved Apr 27, 2026, 04:49 PM UTC
- investigating Apr 27, 2026, 12:54 PM UTC
We have experienced an issue with delayed events that affects notifications, SLA and workflows. Our team was able to mitigate the problem and we're actively working on a permanent solution, however we expect no future recurrences. No events regarding these systems were lost, only delayed, and the event backlog has been processed. We apologize for the inconvenience and appreciate your patience and understanding.
Minor April 24, 2026 Temporary Issue with Cloud ... 1h 44m section-266987 (Search), section-275201 (Application (app.devrev.ai)), section-275201 (API (api.devrev.ai))
Started Apr 24, 2026, 03:47 AM UTC· resolved Apr 24, 2026, 05:32 AM UTC
- investigating Apr 24, 2026, 03:47 AM UTC
We are currently experiencing a temporary issue affecting access to our cloud service in the us-east-1 region. Our team is actively working to resolve the problem and restore normal service. Some customers may be seeing 503s when accessing the APIs or the Dashboard. We will provide updates as soon as more information becomes available.
Major April 24, 2026 Service Unavailable During Startup 2h 5m
Started Apr 24, 2026, 03:36 AM UTC· resolved Apr 24, 2026, 05:41 AM UTC
No vendor updates were posted for this incident.