Resolved after 1 hour 57 minutes, affecting Website and API requests, on August 13, 2020.
Database infrastructure upgrade is complete. Response times seem to be returning to normal, we will continue to monitor the situation to ensure the app continues to remain stable and performant.
Affected components
Update timeline
- identified Aug 13, 2020, 06:34 PM UTC
We have identified that the recent degraded performance is being caused by some database issues. We are working to resolve the problem. We will update in the next 15 min.
- identified Aug 13, 2020, 06:52 PM UTC
We are currently in the process of upgrading our database to help us handle the additional load on the website. We will post another update in 30 minutes. Thank you for your patience as we work to resolve this issue.
- identified Aug 13, 2020, 07:25 PM UTC
We are continuing to work on upgrading our database. We will report back once the upgrade is complete or if anything changes with the status of the app.
- monitoring Aug 13, 2020, 08:15 PM UTC
Database infrastructure upgrade is complete. Response times seem to be returning to normal, we will continue to monitor the situation to ensure the app continues to remain stable and performant.
- resolved Aug 13, 2020, 08:32 PM UTC
This incident has been resolved.
Your product runs on more than DEV
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services