Deskpro incident

Service disruption during scheduled maintenance

Resolved after 14 minutes, on July 15, 2026.

resolved Jul 15, 2026, 09:36 AM UTC

Between 7:30am and 7:44am BST this morning, access to Deskpro was degraded for approximately 14 minutes. The disruption occurred during scheduled infrastructure maintenance, part of our ongoing hardening work following the recent service incident. The maintenance took longer to apply than anticipated. Service was fully restored at 7:44am and all systems are operating normally. No data was lost or affected.

Started
Jul 15, 2026, 06:30 AM UTC
Resolved
Jul 15, 2026, 06:44 AM UTC
Duration
14m
Detected by Pingoru
Jul 15, 2026, 06:30 AM UTC

Update timeline

  1. resolved Jul 15, 2026, 09:36 AM UTC

    Between 7:30am and 7:44am BST this morning, access to Deskpro was degraded for approximately 14 minutes. The disruption occurred during scheduled infrastructure maintenance, part of our ongoing hardening work following the recent service incident. The maintenance took longer to apply than anticipated. Service was fully restored at 7:44am and all systems are operating normally. No data was lost or affected.

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