Deskpro incident

Degraded Service

Resolved after 2 hours 31 minutes, on December 10, 2025.

monitoring Dec 10, 2025, 08:50 AM UTC

Normal service has now been restored, and we are continuing to monitor.

Started
Dec 10, 2025, 08:39 AM UTC
Resolved
Dec 10, 2025, 11:10 AM UTC
Duration
2h 31m
Detected by Pingoru
Dec 10, 2025, 08:39 AM UTC

Update timeline

  1. monitoring Dec 10, 2025, 08:39 AM UTC

    We’ve identified an issue affecting service availability and are actively implementing a fix. Normal operation is expected to return soon, and we will provide updates as recovery progresses.

  2. monitoring Dec 10, 2025, 08:50 AM UTC

    Normal service has now been restored, and we are continuing to monitor.

  3. resolved Dec 10, 2025, 11:10 AM UTC

    This incident has been resolved.

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