Deskpro incident

Service disruption

Minor Vendor's status page →

Resolved after 1 hour 55 minutes, affecting Admin Interface and Agent Interface and 1 more, on February 6, 2026.

monitoring Feb 06, 2026, 03:14 PM UTC

Usual service restored & monitoring situation.

Started
Feb 06, 2026, 01:54 PM UTC
Resolved
Feb 06, 2026, 03:50 PM UTC
Duration
1h 55m
Detected by Pingoru
Feb 06, 2026, 01:54 PM UTC

Affected components

Admin InterfaceAgent InterfaceUser Interface / PortalReports InterfaceBilling InterfaceAPIIncoming EmailOutgoing Email

Update timeline

  1. investigating Feb 06, 2026, 01:54 PM UTC

    We are currently investigating an issue affecting access to our service. Some users may experience intermittent availability or slower response times. Our team is actively working to identify the cause and restore full service as quickly as possible.

  2. investigating Feb 06, 2026, 01:55 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 06, 2026, 03:14 PM UTC

    Usual service restored & monitoring situation.

  4. resolved Feb 06, 2026, 03:50 PM UTC

    This incident has been resolved.

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